Frequently Asked Questions
Everything you need to know about your KASH Beauty experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the UK and Ireland. International shipping times vary by location, usually ranging from 7-14 business days.
Are KASH Beauty products cruelty-free and vegan?
Yes, we are proud to be a 100% cruelty-free brand. The majority of our products are also vegan-friendly; please check the specific product descriptions for the vegan symbol.
What is your return policy?
We offer a 14-day return policy for unopened and unused products in their original packaging. For hygiene reasons, we cannot accept returns on cosmetics that have been opened or tested.
Do you offer international shipping?
Yes, we ship our beauty products worldwide. Shipping costs and delivery times are calculated at checkout based on your specific destination.
How can I track my package?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the courier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as PayPal and buy-now-pay-later options like Klarna.